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Call Us Today! 0191 211 0233

Call Us On 0191 221 0233

Call Us On 0191 221 0233

Call Us On 0191 221 0233

enquiries@edne.org.uk

Call Us On 0191 221 0233

Call Us On
0191 221 0233

Call Us Today! 0191 221 0233

Call Us Today! 0191 221 0233

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I need urgent help

At EDNE we can’t provide 24/7 crisis support. If you are concerned that you or someone you care about is very unwell or in crisis, please find some helpful contacts below.

  • If you are feeling very unwell please attend your local A&E department
  • Call 999 for life-threatening emergencies
  • Call 111 or go online to 111.nhs.uk for 24 hours a day, 7 days a week access to advice or treatment for physical or mental health concerns

Local Crisis Teams

If you or someone you care about is in a mental health crisis, please contact your local Crisis Team, who are open 24 hours a day, 7 days a week. Local contact details are below.

Newcastle and Gateshead

  • 0191 814 8899 or 0800 653 2863
  • Text number for those who are Deaf and/or have communication difficulties 07919 228 548

Sunderland

South Tyneside

  • 0303 123 1145 or 0800 652 2867
  • Text number for those who are Deaf and/or have communication difficulties 07889 036 280

County Durham/ Darlington/ Teesside

  • 0800 051 6171

Northumberland/ North Tyneside

Other assistance

Samaritans Samaritans
Telephone: 116 123 (free 24 hours a day, 365 days a year for people who want to talk in confidence) Email jo@samaritans.org

SANEline SANEline services – SANE
Telephone: 0300 304 7000 (4pm-10pm 365 days a year)

MIND Home – Mind
Telephone: 0845 766 0163 (Monday – Friday, 9am-5pm)

Every Mind Matters
Every Mind Matters – NHS www.nhs.uk

SHOUT 
Shout – UK’s 24/7 Crisis Text Service for Mental Health Support | Shout 85258 giveusashout.org
Text 85258.

Campaign Against Living Miserably (CALM)
Telephone 0800 58 58 58
Website Campaign Against Living Miserably (CALM) thecalmzone.net

The Mix
Telephone 0808 808 4994
Crisis messenger service, text THEMIX to 85258
WebsiteThe Mix – Essential support for under 25s
Support and advice for under 25s, including a helpline, crisis messenger service and webchat.

National Suicide Prevention Helpline UK
Telephone 0800 689 5652 or 0800 689 0880.
Website SPUK – Suicide Prevention UK Charity 1187866
Helpline offering a supportive listening service to anyone with thoughts of suicide. Open from 6pm to midnight every day.

Papyrus HOPELINEUK
Telephone 0800 068 41 41
Text 07860039967
email support pat@papyrus-uk.org (as a hyperlink)
Website Papyrus UK Suicide Prevention | Prevention of Young Suicide (papyrus-uk.org)
Confidential support for under-35s at risk of suicide and others who are concerned about them. Open 24 hours, 7 days a week.

Switchboard
Telephone 0800 0119 100 10am to 10pm daily
Email: hello@switchboard/lgbt (as a hyperlink)
Website: Switchboard LGBT+ Helpline
Listening services, information and support for lesbian, gay, bisexual and transgender people.

What you say

What you say

Testimonials

You think you’re the only person in the world. Now I’ve found out I’m not the only one.

Testimonials

The counselling sessions were absolutely amazing and life-changing.

Testimonials

I used to block out feeling with food, it’s not like that now’

Testimonials

Once I got through the door it was easy. They didn’t judge. EDNE helped me to get to be this new person. The old one never looked up and never spoke.

Testimonials

The EDNE counsellor’s the only person who has helped me.. the big high walls have come down

Testimonials

It has literally changed the quality of my life.

Testimonials

Eating distress ..is such a secretive thing. This has been the first time I didn’t feel alone with it.

Testimonials

The counselling has been a big turning point and the support from EDNE has been amazing.

Testimonials

‘..has given me life-changing help. They’ve helped me overcome the barriers. It’s been about unravelling decades.

Testimonials

EDNE started me thinking about what resilience is and how I could manage day to day and have strategies’

Testimonials

EDNE was friendly welcoming and flexible

Health and Wellbeing Sessions

I actually came off the session feeling I'm genuinely not alone in the types of thoughts I have. Useful tips given right through the session which I will hold on to.  Thank you 

Friends and Family

The group is helping me to open up and have a more open mind, to feel supported.

Friends and Family

Thank you!  It’s very relieving to know others are in similar situations and have come out at the other side. 

Testimonials

‘I couldn’t have managed without coming here. I genuinely think this place has kept me alive. I have a sense of hope now.’

Testimonials

..entire process has been incredibly supportive and empathetic, giving me the support I needed to move forwards.

Testimonials

‘It was not just putting a plaster over something, it was about healing it. I can’t describe how it feels to have switched my mindset, after 50 years it is mind-blowing’

Testimonials

I was given permission to feel. Instead of being a person with an eating disorder, I was a person who could feel feelings’

Testimonials

I’ve really appreciated the help I’ve been given at EDNE, I didn’t feel like I was just there as a client who just needed to get to the end of their sessions. I actually felt heard and understood.

Maudsley Course Testimonials

The course exceeded my expectations ! ..Excellent practical examples.. Feels empowering to have these tools…

Maudsley Course Testimonials

I would thoroughly recommend this course to other carers wherever they are on their journey of supporting a loved one with and ED. Thank you EDNE.

Maudsley Course Testimonials

your unerring positivity, your calmness.. your skill, your knowledge and true EMPATHY(!) lifted the darkness and I am sure made everyone feel SO much better. I feel more positive today than I have for ages.

Counselling Testimonials

Without counselling I wouldn’t have had the support and encouragement to make the changes and steps I need to take towards recovery

Counselling Testimonials

My counsellor was fantastic and I cannot thank her enough for listening and helping me move forward.

Counselling Testimonials

I really appreciated being treated as an individual and the counselling being tailored to my needs.

Teacher

It was absolutely fantastic, the best training we’re ever had. The facilitator showed us how we could provide support

Young Person

After the talk I realised I needed help and spoke to my Teacher

Mental Health Nurse

I have been a health professional for twenty years and I learned something in this session. This training is second to none. Very high quality

Charity CEO

I’d put the session at the top of all the training we’ve had from the statutory and voluntary sectors. This was the best and made the most difference in our working knowledge

School Nurse

Wealth of information and excellent trainer

Social Worker

The session does come back to me, even two years down the line, because of the quality of the training

GP

In the end we thought: ‘Wow’. It had helped us to feel the feelings. The content was fabulous. It’s the only training I’ve been on where we learnt from what we did, not the notes that we took.

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Tel: 0191 221 0233
Email: enquiries@edne.org.uk

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