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Eating Distress North East Logo

Call Us Today! 0191 211 0233

Call Us On 0191 221 0233

Call Us On 0191 221 0233

Call Us On 0191 221 0233

Call Us On 0191 221 0233

Call Us On
0191 221 0233

enquiries@edne.org.uk

Call Us Today! 0191 221 0233

Call Us Today! 0191 221 0233

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Terms and Conditions

Terms of Use

Please read these terms and conditions carefully before using this website, they tell you the rules for using our site at https://www.edne.org.uk.

Who we are and how to contact us:

This is a site owned and operated by Eating Distress North East, the operating and trading name of NIWE Eating Distress Service, Registered charity no. 1150416. Company limited by guarantee 8269009

We are based at The Old Post Office, 5 Pink Lane, Newcastle, NE1 5DW, and you can contact us on enquiries@ednet.org.uk

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms, you must not use our site.

Other Terms: These terms of use refer to the following additional terms, which also apply to your use of our site:

• Our Privacy Policy, which tells you when and why we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing 

• Our Cookie Policy, which sets out information about the cookies on our site.

Changes: We amend these terms from time to time. Every time you use our site please check these terms to ensure you understand the terms that apply at that time. (Most recent update October 2021)

Suspension of our site: Our site is made available free of charge. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may have to suspend or withdraw or restrict the availability of all or any part of our site for any reason. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Do not rely on information on this site: Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any services, information or products available through this website meet your specific requirements.

Use of this website and materials: Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence

Your use of this website and any dispute arising out of such use is subject to the laws of England, Northern Ireland, Scotland and Wales

Other links: This website may also include links to other websites. These links are provided for your convenience to provide further information, they do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s)

Our responsibility for loss or damage suffered by you:

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

Copyright and Intellectual Rights: 

All copyright and other intellectual property rights and goodwill in or relating to the Content or design of our Site and any material emailed to you or otherwise supplied to you in conjunction with our online service or products are the property of Eating Distress North East or a third party.

You are authorised to view the content of this site solely for your personal, non-commercial use. The content of this site is protected by copyright under UK and international laws and the title to the content shall not pass to you or any other person or organisation. All such rights are reserved. Unauthorised use of the content may violate copyright, trademark and other laws.

You may print off one copy, and may download extracts, of any page(s) from our Site for your personal reference and you may draw the attention of others within your organisation to material posted on our Site.

You must not modify the paper or digital copies of any material you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

If you print off, copy or download any part of our Site in breach of these terms of use, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Our Liability: Whilst every effort has been made to ensure the high quality and accuracy of the Site, Eating Distress North East makes no guarantees, conditions or warranties as to its Content.  To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:

All conditions, warranties and other terms which might be implied by statute, common law or the law of equity;

Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any sites linked to it and any materials posted on it, including, without limitation any liability for:

(a) loss of income or revenue;
(b) loss of business;
(c) loss of profits or contracts;
(d) loss of data;
(e) loss of goodwill;
(f) wasted management or office time;

and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

This does not affect our liability for death or personal injury arising from our negligence, nor our fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

We do not guarantee that Our Site will be secure or free from bugs or viruses:

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Accessibility:

At Eating Distress North East we understand the need to make our website accessible on a range of devices and for people with a wide range of abilities.

It is our intention to ensure, as much as possible, that our site complies with the W3C standard Web Content Accessibility Guidelines (WCAG) 2.1 AA standard.

We intend to continually develop this site so that it gives visitors a high level of control which may include the option to:

  • change colours, contrast levels and fonts
  • zoom in up to 200% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader

Visitors will also be able to customise the website further by using assistive technology.

If you have problems accessing the site then please do tell us by sending an email to: enquiries@edne.org.uk

Linking to our site:

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

You acknowledge that We have the right to hyperlink and reference your website on our site.

The website in which you are linking must comply in all respects with the content standards and meet Accessibility standards

If you wish to link to or make any use of content on Our Site other than that set out above, please contact enquiries@edne.org.uk



What you say

What you say

Maudsley Course Testimonials

your unerring positivity, your calmness.. your skill, your knowledge and true EMPATHY(!) lifted the darkness and I am sure made everyone feel SO much better. I feel more positive today than I have for ages.

Maudsley Course Testimonials

I would thoroughly recommend this course to other carers wherever they are on their journey of supporting a loved one with and ED. Thank you EDNE.

Maudsley Course Testimonials

The course exceeded my expectations ! ..Excellent practical examples.. Feels empowering to have these tools…

Testimonials

I’ve really appreciated the help I’ve been given at EDNE, I didn’t feel like I was just there as a client who just needed to get to the end of their sessions. I actually felt heard and understood.

Testimonials

I was given permission to feel. Instead of being a person with an eating disorder, I was a person who could feel feelings’

Testimonials

‘It was not just putting a plaster over something, it was about healing it. I can’t describe how it feels to have switched my mindset, after 50 years it is mind-blowing’

Testimonials

..entire process has been incredibly supportive and empathetic, giving me the support I needed to move forwards.

Testimonials

‘I couldn’t have managed without coming here. I genuinely think this place has kept me alive. I have a sense of hope now.’

Testimonials

EDNE was friendly welcoming and flexible

Testimonials

EDNE started me thinking about what resilience is and how I could manage day to day and have strategies’

Testimonials

‘..has given me life-changing help. They’ve helped me overcome the barriers. It’s been about unravelling decades.

Testimonials

The counselling has been a big turning point and the support from EDNE has been amazing.

Testimonials

Eating distress ..is such a secretive thing. This has been the first time I didn’t feel alone with it.

Testimonials

It has literally changed the quality of my life.

Testimonials

The EDNE counsellor’s the only person who has helped me.. the big high walls have come down

Testimonials

Once I got through the door it was easy. They didn’t judge. EDNE helped me to get to be this new person. The old one never looked up and never spoke.

Testimonials

I used to block out feeling with food, it’s not like that now’

Testimonials

The counselling sessions were absolutely amazing and life-changing.

Testimonials

You think you’re the only person in the world. Now I’ve found out I’m not the only one.

Testimonials

I have had time to think. ..started being able to calm myself down and going to bed earlier to relax. I’m managing money and time better and I’m looking after myself. I’ve never done that before.’

Register Here 
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Give as you live logo

As a small charity, we rely on the amazing generosity of the public to allow us to continue our work. Every donation is noticed and appreciated, and allows us to really make a difference in someone’s life – by helping to provide specialised one to one counselling sessions to people who would otherwise not be able to access them, run our support groups, and provide training so people can spot the signs of eating distress and help others seek the support they need as early as possible. We use Local Giving as our donation platform, and any contribution enables us to continue providing our supportive services for people struggling with anxiety around food

Eating Distress North East Logo

The Old Post Office
5 Pink Lane
Newcastle Upon Tyne
NE1 5DW

Tel: 0191 221 0233
Email: enquiries@edne.org.uk

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