We are seeking a Services Manager to lead and develop our counselling and therapy services.
This is a key leadership role, ensuring services are safe, inclusive, and responsive to client needs while supporting the professional growth of our therapeutic team. You will:
- Lead day-to-day delivery of our counselling and therapy services.
- Manage rotas, referrals, assessments, waiting lists, and outcomes monitoring.
- Provide inspiring leadership and line management to staff, placements, and volunteers.
- Act as joint safeguarding lead, ensuring best practice in safeguarding children and adults.
- Develop policies, procedures, and quality standards to support safe and effective services.
- Build strong partnerships with the NHS, funders, and other stakeholders.
- Contribute to fundraising, commissioning, and contract bids.
- Deputise for the CEO when required.
About you
This role is ideal for someone with a strong track record of managing counselling or therapeutic services and a passion for making a difference in the lives of people affected by eating distress.
You will bring:
- At least two years’ experience managing counselling/therapy services in health, charity, or community settings.
- Experience managing staff, volunteers, or placements.
- Strong leadership skills with the ability to inspire and support a team.
- Knowledge of safeguarding, monitoring and evaluation, and counselling/psychotherapy frameworks (BACP/UKCP).
- Experience of partnership working, ideally with NHS or statutory services.
- Excellent organisational, communication, and digital skills.
- Commitment to equality, diversity, inclusion, and person-centred care.
What we offer
- £37,803 per annum (pro rata for part time)
- 28 days annual leave (pro rata), rising with service, including three Christmas closure days (excluding bank holidays)
- Flexible working arrangements
- Pension scheme with employer contribution (3%, rising to 5% after 12 months)
- Professional development and training allowance
- Employee assistance programme and wellbeing support
- Volunteering leave
How to apply
We are working with Jobs with Purpose to recruit for this role. Please refer to the attached information and full job description.
Please send your CV and a supporting statement (max three sides) to: david@jobswithpurpose.co.uk
For an informal discussion, contact David Robinson on 07504 102302 (phone/WhatsApp).
Deadline for applications: Monday 13th October, 12 noon
Interviews: Tuesday 21st October, at EDNE offices in Newcastle
